Long Calls and No Patience.
One area where most people adopt a indifferent approach is while talking over telephone. There are people who speak continuously over phone without bothering about a person waiting for him and in the other case there are people who do not want to wait even for a second and are in a hurry to interact with the person and get the work done.
Speaking continuously without bothering about a person waiting for you:-In many organizations it happens that a person would be talking over phone continuously for a long time while a client is patiently waiting for the person to finish his conversation to get his query answered. This happens most of the time at workplaces where the customer is waiting for the attending clerk to finish of his conversation. It also happens within the organization that the subordinate is waiting for the boss to finish of his conversation to refer a issue to the boss and wait for further instructions from him.
Not having minimum patience to wait for a person to finish his call:- If you go to the other extreme, there are also people who not have the minimum patience to wait for a person to finish of his conversation. In a genuine case a person may be having an important conversation over phone which is unavoidable and yet many people do not have the patience to wait for the person to finish of his conversation and worse many people do not bother to find out as to how serious the conversation is or the importance of conversation.
Almost in every case one person is bound to feel offended. The client who waits indefinitelyfor the person in the organization speaking over phone to terminate his call is bound to feel offended if he is made to wait immediately, while the person in the organization who is attending to a unavoidable call is bound to feel offended if he is disturbed in the midst of a call. However there is a solution to all problems in this world, and the best way to resolve this problems is by making a conscious effort to reduce the length of the call (even if it is a official call) on the part of caller and a conscious wait to wait atleast for a reasonable length of time on the part of the client.
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