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I am frustrated with my local broadband. Just want to know how BSNL broadband works? If anyone using it!

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Rakhi I am using BSNL broadband for the last 3 years and am very very satisfied with the service. Although you will need to do a little bit more research because normally service is not the same in all areas owing to a lot of factors. Overall I am quite satisfied with the service I am getting.

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Thank you said by: Rajani K
How it works?! What do you want to ask?

Here it is working fine, no problem most of the time...

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BSNL is okay as long as there is no technical problem otherwise it is as good as any other government services available in our country. They take too long to rectify problems. They never pick telephone at service/support but you have to go to register complaint.If you are using it through router, it fails more often. In case you do not know to repair technical faults at software level, you will be doomed. But wired line is dependable and more so in metros and A/B class cities.

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Thank you said by: Rajani K
BSNL has a disgusting customer service. I switched over to "YOU Broadband " which is functioning very smoothly. Very rarely they have problems. And in case of a problem, it attends and rectifies immediately.
There are a number of internet operators in Agra. BSNL is available every where whereas others are restricted to certain areas. The air Tel service is said to be good and the users are satisfied. I have also this service in Sanjay Place office. But Air tel is not available in my residential area Arjun Nagar. I had in the past BSNL service at my residence. As long as you have no technical problem, this is okay but it is difficult to get that resolved. Presently, i have TIKONA service at residence. You need to see which services are available in your area and then select best operator. However, in many areas, BSNL is the only operator. If the service is not restored early, complain to higher authorities through E mail. Visit BSNL site for resolving the issue.

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There are a number of internet operators in Agra. BSNL is available every where whereas others are restricted to certain areas. The air Tel service is said to be good and the users are satisfied. I have also this service in Sanjay Place office. But Air tel is not available in my residential area Arjun Nagar. I had in the past BSNL service at my residence. As long as you have no technical problem, this is okay but it is difficult to get that resolved. Presently, i have TIKONA service at residence. You need to see which services are available in your area and then select best operator. However, in many areas, BSNL is the only operator. If the service is not restored early, complain to higher authorities through E mail. Visit BSNL site for resolving the issue.


I am also using Tikona back at my local residence. I am using it at very economical rates as I got a special offer for 3300/ for 10 moths or 60GB the service provider did not disconnect even after 13 months and promised to continue the same offer on my return. But this service is available in selected cities only.

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Thank you said by: Gulshan Kumar Ajmani
I have been using Reliance NetConnect+ and am pretty satisfied with things here. I do not need to download or upload things. So, that serves my purposes. But yes, services differ from place to place.
BSNL has a disgusting customer service. I switched over to "YOU Broadband " which is functioning very smoothly. Very rarely they have problems. And in case of a problem, it attends and rectifies immediately.


Service of BSNL is far better in South India and metros due to work culture compared to North and East. I have used BSNL BB in Bangalore but even there the service response was too poor. They have not yet come out of government service mode as yet despite a tremendous competition by private sector. They think whoever provides us the service is still using their bandwidth. BSNL is the basic service provider to all service providers in India.

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I am using vodaphone mobile broad band service, with good speed and the only downtime, when there is rain, the fee is affordable, speed of broad band depends upon location, and the long term partnership with mobile operator, and I would suggest to use Windows 8 as it has nice auto configuration and all these automatically downloaded from windows market place so that the optimum utilization speed is possible, in my locality BSNL provides good speed due to nearness of the telecom office from my native place.

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Rakhi I am using BSNL broadband for the last 3 years and am very very satisfied with the service. Although you will need to do a little bit more research because normally service is not the same in all areas owing to a lot of factors. Overall I am quite satisfied with the service I am getting.


I too am using BSNL and find it very satisfactory ! The speed is surprisingly good here in my city and I have no major complaints as such except that during rains at times the connection gets weak or breaks off...But all in all I find it as good as airtel ...

Pay no mind to those who talk behind your back, it simply means that you are two steps ahead !!!

Thank you said by: Kalyani Nandurkar
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