Talent crunch may adversely affect India's BPO industry.

http://in.finance.yahoo.com/news/Talent-crunch-attrition-put-pti-2502927850.html

G. K. Ajmani Tax consultant
http://gkajmani-mystraythoughts.blogspot.com/

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It seems that attrition plays an important part in bpo industry and what amazing is that companies even want MBA's for bpo jobs...
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