Building a conglomerate is a complete task and maintaining it is always a challenging one. Today every single industry and business is on an overdrive. Competitive pressures and customers demand are focusing enterprises to invest themselves into assertive, success churning structure. Hence the need for a focused automated solution strategy that can guarantee meaningful results. In order to remain competitive and to reduce the customer response time, modern enterprises are concentrating more in enterprise business solutions which enables to improve their internal systems.
To stay in the race and win, enterprises have no other option but to partner with an experienced service provider, who will deliver innovative enterprise services and successfully meet the customer relationship. Therefore, systematic approach is necessary to adopt when pertaining with a short term or long term relationship through solution providing consultant. Solution providers help to move the entire business process and transform into an effective thriving enterprise by adopting an efficient time saving methods and high powered route.
Customer relation management (CRM) is a comprehensive approach of sales & marketing to make customer relationships for a more span of time and improving business performance. A framework is designing a strategy for proper & meaningful customer relationship management, developing customer insight, use of technology in CRM customer contact, personalizing customer interaction and achieving superior customer experience.
It describes much enhanced and greater communication between an organization and its clients by creating and improving customer interaction through innovative technology.
It is a collection of tools that enables a business to meet and exceed customer expectations. This is effected by identifying buying trends, simplifying online transactions and creating better means for understanding of customers.
One of the suppliers of e-CRM is : ACT - www.act.com
E-CRM is not a service for customer management tool, but it is a task for working of an organization to efficiently respond to its customers needs & to cater those needs in an efficient & appropriate way.
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The trend of sitting back home and earning from the internet is increasing day by day. As per the latest data lots of people are earning from the internet. Easy income, no work pressure, no boss etc are some of its advantages. An internet job requires a computer and an internet connection.
Today, most common internet jobs are market research projects, article writing jobs, pay per click, data conversion, online marketing, data typing, sales etc.
Market research projects are the paid projects. Here, each and every eligible participant is paid for taking online surveys on various products such as cell phones, health drinks, carbonated waters, travel, electronics, insurance, investments, airlines, education internet etc. These surveys are generic in nature and are very easy to answer. On an average a 10 minutes survey pays Rs 100-200 easily. Through these surveys manufacturers come to know the standing of their product in the market. This job doesn’t require any formal education or experience. It requires a computer, address of the websites through which an individual can participate and an internet connection. Websites such as:
- AW surveys,
- Survey savvy,
- AIP surveys etc
are quite famous for online surveys.
Article writing job is another internet job which is quite common these days. Even this job doesn’t require any experience or a formal education. It requires one to write articles on the assigned topics.
- Good command on the language,
- Grammar and
- Clear thought process
are the pre-requisites of an article writing job. A well written article easily pays $5-10 and even more. Xomba, Olx, Exvo etc are some of the famous websites for article writing.
Pay Per Click or PPC is also a common. This job is all about clicking on adverts and going through those adverts for 30-40 sec. Each click credits the account of the participant with the incentive. Again, it requires a PC, an internet connection, websites address and login details.
- 10 Bux,
- Paisalive,
- Paid-bux.info etc
are some of the websites for PPC
Data typing job requires a good typing speed with 97-98% of accuracy. This job pays $2-3 for typing a single page. Data conversion job is a job in which pdf files are converted into the word files. This job doesn’t require any experience or training. On an average a successful data conversion job pays Rs 30,000 to Rs 40,000 per assignment.
Desktop computer is an electronic device or a machine that makes our work simple. It can store our important data, can make communication possible, can write our official letters in different styles, can do tedious calculations, can prepare power point presentations and can play our favorite music, movies, video games, etc
A desktop computer consists of a
- Monitor
- CPU
- Keyboard
- Mouse
- Modem
- Web cam
- Printer
- Speakers etc
A monitor displays the desired information, CPU processes our command and displays the information on the monitor, keyboard and mouse helps us in giving commands to our central processing unit (CPU). Modem helps us in getting connected to the internet, webcam helps us in video conferencing, Printer prints the desired information on paper and through speakers we can listen to our favorite music.
Today companies like:
- HCL
- Dell
- Lenovo
- Apple
- HP etc
are the top manufacturers of desktop computers.
The cost of a desktop computer depends upon the speed of it’s processor. Higher the speed of the processor higher is the cost of a desktop. However, on an average a branded desktop computer costs Rs 40,000 to Rs 45,000 in the market.
A desktop computer has following advantages:
- It makes us and our kids tech savvy.
- It keeps our kids occupied with the PC games.
- It saves time and completes our work instantly.
- It makes research projects possible.
- It saves paper.
- It can be used for editing documents, pictures etc
A desktop computer has following disadvantages:
- It is not mobile and cannot be carried away from one place to the other.
- It is heavy and big in size.
- It makes us addicted and mechanical.
- The monitor of our desktop strains our eyes.
- It has security threats and
- It consumes electricity.
Desktop computer is a must in our offices, schools, universities and homes without it our survival is not possible.
Now days the use of PC, Mobiles, Tablets is growing very fast in this century. It has become a necessity in everyone’s life. These gadgets help them to stay connected to their social life, business life, friends and relatives and many more things to do. In this growing age of technology HCL has launched a TABLET PC with the name HCL ME Tablet X1. It is very user friendly tablet. It has all the latest features and application which is the best part of this tablet. The HCL ME X1 is very beautifully designed it is very slim and easy to carry. It has a silver aluminium body which make it more attractive in looks. This HCL ME X1 tablet is best for gamers it gives a great gaming experience with high resolution graphics. Let’s talk about its great features.
· The operating system of this tablet is Android with its latest version v2.3 (Gingerbread).Now days people only prefer Android operating device because it provide great application and features and easy to operate.
· It has 8 inch multi-touch LED display and the screen resolution is 800 x 400 pixels which give’s great clarity to view all your pictures and videos. The Multi-touch technology enables the tablet to give various features like Dragging, Pinching pictures to zoom, tapping and many more.
· It has a powerful Cortex A8 1GHz processor which helps the device to perform faster and it also has 512 MB DDR2 RAM. The DDR2 RAM helps the device to boost its memory and allow multi-tasking on the device easily.
· The internal memory of the device is 4GB as well as it has a memory card slot so you can extend the memory of the device up to 32GB. So download and save as many pictures and videos with no hassle of getting down the storage memory and store a large amount of data.
· This tablet has 2 mega-pixels primary camera which gives great quality pictures and video recordings, sharp and bright pictures. It also has a 2 mega-pixel secondary camera in front for video chatting.
· Now you can manage all your business works from this HCL ME X1 tablet it has all business features like:
· Email: You can send and receive Email from where ever you are manage all your works transfer files through Emails and many more.
· Document viewer: Now manage all your documents and view it wherever you go do your work with no hassle.
· Document editor: Make and manage all your business documents by this tablet it gives great experience managing business on it.
· This Tablet has long battery life it comes with 3500 mAh Lithium-Polymer battery which gives you 14 Hours of continuous usage per charge. So you can relax back and watch movies and videos without thinking about the battery life.
· It has all the internet connectivity features it supports Wireless 802.12 b/g protocol for WI-FI access. You can connect this tablet to your PC and can backup and synchronize your data. It is the only tablet which supports connecting through internet with 3G USB Dongles. It has a USB Port 2.0 and also mini HDMI port to connect to all Audio and Video devices.
· This tablet has all the Multimedia features. It has full HD video playback. It supports all video format files such as WMV,AVI, MP4, MLV, FKV and many more, it also supports all Audio format files MP3,WMA,OGG,EAAC and many more. It also has full HD game support.
· It has HDMI port you can connect your tablet to many Audio and Video devices. It also has USB port you can connect pen drives to your tablet and transfer files, music, videos. It has in-built adobe flash player 10.3.
· The best part of HCL ME X1 is its price, with all the mentioned features the cost of the tablet is just 10000/- rupees in india. The price is really worth against this great TABLET.
I am giving you a very brief idea on what are the basic questions that could be asked in an Interview for Technical Writer. These questions and answers are just a brief overview. You can amend your answers as according to your choice. I have done enough research to find the appropriate answers, however there is no hard and fast rule that only these answers are best suited for the questions.
What do you understand by Technical Writing?
Technical Writing is a process of conveying information to the end user in such a way that it is both readable as well as understandable.
In short, Technical Writing= Writing + Technology.
What does a Technical Writer Do?
Technical Writers design and edit proposals, manuals, WebPages and other technical documents. They convey difficult and complex concepts in a simplified manner with the proper use of punctuation, syntax ans styles.
How have you improved yourself as a Technical Writer?
Being a Technical Writer, I have
- Sharpened my troubleshooting skills.
- I solve technical problems a good part of the day.
- I get the opportunity to experiment, explore and test how software functions.
What are the goals achieved by you as a Technical Writer?
- I have helped my users find technology solutions to a particular task on a global scale to perform their tasks more efficiently and powerfully.
- I have organized complex topics and communicated concepts clearly and concisely.
- I have used technology to further our Organization’s mission.
What are the events that take place during the documentation planning?
The various events taking place are:
- Starting of the project.
- Performing the user analysis.
- Designing the documents.
- Writing the project plan.
- Conducting, reviewing and testing the documents.
- Revising and editing the final draft.
- Conducting a field evaluation.
What are the steps that need to be taken before starting the project?
The various steps are:
- Set your goals.
- Write concept specification.
- Design some possible implementation.
- Conduct usability testing on the prototypes.
- Write the requirement specification.
- Estimate project duration and resources.
What is Single Source Publishing?
In single sourcing, the same content can be used in various documents as well as in numerous formats. It reduces the labor cost as well as the expensive work of editing. The editing needs to be carried out only on a single document and that too only once. Further, proceedings are carried out by the automated tools specified for a particular format.
What is Collaborative Authoring?
When the production of a document takes place in such a way that the activity of more than one author is involved, then it is known as Collaborative Authoring. In this case, discussions, arguments, analyses and debates are followed by, among the authors to produce the document in a most effective and collaborative way.
As Technical Writers are assumed to have a very good communication as well as writing skills, the following grammar related questions may follow:
Rephrase the sentences and correct any grammatical mistakes that might be present.
Explain any one of the following, writing appropriate steps, to a layman.
For e.g.
How to open a free goggle account?
What are steps involved in preparing a meal?
Explain any one of the following to a blind person.
For e .g.
Sunset
Ocean
Statue of Liberty
Mirror
You would be given a screenshot and you will be asked to explain the screenshot to the user?
For e.g.